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Wide Range of Main Door Handles, Cabinet Handles, Mortise Handles, Drawer lock, & Door Accessories.

We Have 20+ Years of Experience in Door Hardware Manufacturing

To be the pioneers in any field, not only does one require consistent effort at an unwavering pace, we believe that it also requires an unprecedented level of attempted versatility. Sris Ma Fils®, ever since its inception in the year 2000, has not only refused to falter in its endeavours, but has also grown exponentially with each coming year.

The foundations of the company were laid by Mr. Shailender Kumar, and along with a dedicated and enthusiastic team of employees, the company has made stunning innovations in this particular sector. Markets across the country have commended the contemporary style that Sris Ma Fils® has brought into the arena of handle making.

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Replacement / Warranty Policy / Important Note

Mortise Handle SET (Mortise Handle / Lock Body / Cylinder)

Mortise Handle SET (Mortise Handle / Lock Body / Cylinder), there is 5 years REPLACEMENT WARRANTY against any manufacturing defect. We shall replace the material for any manufacturing defect if it occurs within 5 years of date of purchase. Therefore, for replacement, customer has to show the ORIGINAL INVOICE.

Final decision to replace the product (under warranty) would be on discretion of company.

MAIN DOOR LOCK

We give FREE Installation for Main Door Locks (Delhi and Gurgaon only). For this you can approach us through dealer from where you have purchased the lock.
For Main Door Lock (All Types), there is 10 years REPLACEMENT WARRANTY against any manufacturing defect. We shall replace the part / product for any manufacturing defect if it occurs within 10 years of date of purchase against ORIGINAL INVOICE.

Terms and Conditions 

  1. Invoice to be produced to claim benefit of terms under replacement / warranty policy.
  2. You need to call our authorized dealer on contact number mentioned on their invoice to get the product replaced / repaired.
  3. Decision to repair / replace will depend upon nature of problem / complaint in the product.
  4. In case of any dispute between company and customer, we shall settle the matter amicably or get the shelter of the court of law under DELHI JURISDICTION only and case should be filed on non-transferable basis only.
  5. Maximum Liability of the company, (if product is under warranty), would be limited to the cost of product only. Consequential loss because of non working of product is not covered under warranty.  

Following points are NOT covered under warranty

  1. Product finish is not covered under this warranty.  Therefore, you should check the product for its finish before buying it.
  2. Please do not use any kind of chemicals, detergent, acid to clean. You can use soft dry cloth for regulars cleaning.
  3. Warranty is void if product is damaged due to improper handling / improper installation by your carpenter.
  4. If installation instructions are not followed or if wrong accessories are used for installation.
  5. If product is damaged because of misalignment of same.
  6. If any part of product is damaged because of misalignment of same.
  7. If product is damaged because of misalignment of door because of loose hinges or any other reason.
  8. If product is damaged because of drainage of fluids / dust into the product.
  9. If product is damaged due to effect of weather on door / frame.
  10. If product is damage because of incompatible environment conditions.
  11. If product is damaged because of any natural calamities / fire / accidents / robbery.
  12. Any damage of door / frame while installation of product does not cover under warranty.

Product damaged because of CORROSION on account of following factors is not covered under Warranty: 

  1. Corrosion because of use of chemicals / detergents etc..
  2. Corrosion because of excessive moisture or dampness.
  3. Mild steel products corrosion.

All above Terms and Conditions can be REVISED from time to time, WITHOUT any prior information. For your any complaint  you can also reach us through metalexpert@hotmail.com. We can assure you our services in best possible manner.  

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